1) Overview
Tech Shelf (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you visit our website or make a purchase.
2) What we collect
We may collect the following information:
a) Information you provide
- Name
- Billing and shipping address
- Email address
- Phone Number (if provided)
- Order details (items purchased, quantities, order notes)
- Communications
b) Payment information
Payments are processed by third-party payment providers. We do not store full credit card numbers on our servers. Payment providers may collect and process payment details according to their own privacy policies.
c) Website usage information
We may automatically collect information such as:
- IP Address
- Browser type and device information
- Pages viewed and actions taken on our site
- Approximate location (based on IP)
- Cookies and similar tracking technologies (see Section 8)
3) How we use your information
We use personal information to:
- Process and fulfill orders (payment, shipping, returns)
- Communicate with you about your order (confirmations, shipping updates, service messages)
- Provide customer support and respond to inquiries
- Prevent fraud and improve security
- Improve our website, products, and customer experience
- Comply with legal and tax requirements
- If you opt in, we may also use your email to send marketing messages (see Section 7).
4) When we share your information
We share personal information only as needed to operate our store, including with:
- Payment processors (to process payments)
- Shipping carriers and shipping software (to deliver orders and provide tracking)
- Website hosting and eCommerce platform services (WordPress/WooCommerce hosting, plugins)
- Analytics providers (to understand website performance)
- Email service providers (if you subscribe to marketing emails)
- Professional advisors (legal/accounting) when necessary
- Law enforcement or regulators if required by law
- We do not sell your personal information.
5) Order fulfillment and third-party services
Our store relies on third-party services (plugins, payment providers, shipping tools). These services may process personal information to perform their functions. We recommend reviewing the privacy policies of key third parties you interact with through checkout and payment.
7) Marketing communications
If you subscribe to our email list, we may send you product updates, promotions, and store news. You can unsubscribe at any time using the link in our emails.
We may still send non-marketing messages related to your orders (e.g., receipts, shipping notifications).
8) Cookies and tracking
We use cookies and similar technologies to:
- enable core site functions (cart, checkout, login)
- remember preferences
- measure site performance and improve the shopping experience
You can control cookies through your browser settings. Disabling cookies may affect site functionality (for example, cart and checkout may not work properly).
9) Your choices and rights (Canada)
Depending on your location and applicable law, you may have the right to:
- request access to the personal information we hold about you
- request corrections to inaccurate information
- withdraw consent for certain uses (where applicable)
- To make a request, contact us using the details in Section 12.
10) Security
We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11) Children’s privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
12) Contact us
For privacy questions or requests, contact: webadmin@shoptechshelf.ca
13) Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
Effective date: 2025-DEC